Faculty Resources

To add or populate your Course Site with enrolled students, you need to "associate" your Course Site with the appropriate Course Roster. Once associated, updates to your course roster (or class list) will be automatically made in iLearn once the records in the Student Information System are changed. Thus, once a student "drops" or "adds" your course, you should see that change reflected in iLearn automatically (within a few hours of the changing taking place).

For instructions on how to complete the Course Roster Association process, please see the Best Practice Guide for Associating Course Rosters and Populating Your Course with Students.

Most likely, your students are unable to see your site because it is "unpublished". By default all course sites in iLearn are left unpublished when they are created. Instructors are responsible for publishing them when they wish to have students begin to access the course site. Please remember, that all ONLINE courses should be published the Friday before they are officially scheduled to begin.

• Login in to iLearn and access your course site.
• Click on the Site Editor off the left tool bar (it is located towards the bottom of the list of tools)
• From the top of the Site Editor screen, click the "Manage Access" button
• Check off the "Publish Site" box
  WARNING: Credit bearing courses should not be made "joinable" as this would allow non-registered students to access your course site.
• Click the "Update" button
• The "Unpublish Site" alert box in the upper left side of you screen should disappear.
• For more details on using the Site Editor see iLearn Help.

When copying and pasting text from MS Word documents into the Rich Text Editor in iLearn you must use the "paste from Word" option to avoid also copying underlying "code" that MS Word inserts. If you do not use this option then the text you paste into the Rich Text Editor will initially look fine but when you "post" that text (e.g. post a new Announcement or Forum message) it will appear as a garbled symbols or "code".

The "paste from Word" option in the Rich Text Editor can be accessed by clicking on the clipboard icon with the "W" on it which is located in the upper row of the Rich Text Editor toolbar (see example tool bar below). A new window will pop open into which you can paste the MS Word text. The click the "OK" button (NOT the "clearn up box" button) and the text, minus the underlying "code", will be pasted in.

For further instructions on using the Rich Text Editor, please see the Best Practice guide for Using the Rich Text Editor.

Making a Course Site "Joinable" by students would allow any student at Marist to join and have access to your course. College policy and various state and federal laws require that the College restrict course access to only those students who are officially enrolled by the Registrar's office. If you feel you have a critical need to make your site "Joinable", please contact Academic Technology and eLearning at (845) 575-3836 or email: academic.technology@marist.edu

There are some common reasons why students may not be able to post to or are confused over how to post to Forums. If students are unable to see the forum, it might be that there is no topic posted within the forum. Forums without at least one topic will NOT be visible to students.

If students are having difficulty posting to forums, there may be steps you can take to reduce their confusion. Please review the Best Practice for Setting Up Forums to learn how to avoid these problems. If your students continue to have problems please contact the Marist Help Desk at (845) 575 - HELP or at helpdesk@marist.edu.

If you attempt to sign in and receive a message indicating that "The account or password entered was not correct" then:

1. Check to make sure you are using a valid Marist Account.
2. Check that the spelling of the Marist Account is correct.
3. Check to make sure that the "Caps Lock" is not on as passwords are case sensitive.
4. If you are still experiencing problems with it - or for all other technical problems - please contact the Help Desk at (845) 575-HELP or email: helpdesk@marist.edu.

You need to request a course site in iLearn by filling out the Course Request Form. If you have requested a course already, you will receive an e-mail when it has been created and is ready for you to use. If you have questions or problems, please contact Academic Technology and eLearning at (845) 575-3836 or email: academic.technology@marist.edu

This problem may occur if you have exceeded the maximum file size upload set by your system administrator. The maximum file size is 500 MB.

Click "My Sites" to see a full list of course sites to which you have access. If you would like an active course to appear in your quick links:

• Click off the black menu bar at the top.
• Use the left and right arrows to make a site active or hidden.
• Click Update Preferences.